Order return
To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.
Common Return Questions
What items are returnable?
- Within 30 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for return shipping charges
Do your offer exchanges?
- We process returns and refunds only. We do not offer exchanges. If you would like a different item or size, please return for refund and place a new order. You do not need to wait for your refund to place your new order.
How do I return?
- Enter your order number and email address in the fields above and click Start a Return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received, we will send you an email to notify you that we have processed your returned item and your refund (usually within 1-4 business days of receipt.)
- Your refund will be posted to your original method of payment.
Still have questions? Email us at bcclothing@optonline.net with your full name, order number and we will get back to you shortly.